Skip to content
GovtTenderHub

Free account: new tenders for your district every morning, and your saved tenders on every device.

Sign inSign up free
Saved tenders and followsPlans: alerts for all of India, GST bills and letters
29,854 tenders close today
1,61,407 liveCoverageAboutContact
GovtTenderHub

Daily alerts, GST bills and letters, from ₹10 a day.

See plans

Open this tender on CPPP ePublishing (central bodies) in one tap

Paid plans take you straight to the tender on the official portal, from ₹299 a month, with daily alerts for all of India.

On the free plan, copy the tender ID and search for it on CPPP ePublishing (central bodies) yourself.

2026_PNGRB_851279_1
See plansGet Alerts
Manpower & ServicesCentral GovtCPPP ePublishing (central bodies)

Engagement of Agency for Supply, Deployment, Commissioning, Operation and Maintenance of an Agentic AI Human like Tele- calling Solution

by Petroleum and Natural Gas Regulatory Board

  1. Estimated value

    ₹30 lakh

    ₹30,00,000

  2. Published

    Wed, 16 Sept

    11:00 am

  3. Bid submission closes

    Fri, 16 Oct

    5:30 pm· 4 days left

  4. Bid opening

    Tue, 20 Oct

    11:00 am

Tender details

Organisation
Petroleum and Natural Gas Regulatory Board
Location
South Delhi district, Central Government
Tender ID
2026_PNGRB_851279_1
Reference no.
PNGRB/Mon/7/AITeleCalling/2026
Category
Manpower & Services
Tender type
Open Tender
Tender category
Services · Info. Tech. Services
Form of contract
Turn-key
Fee and EMD payment
Offline
Source portal
CPPP ePublishing (central bodies)

Fees, EMD and value

Tender value
₹30,00,000
30 lakh
EMD
Nil
Tender fee
₹5,000
Exemption allowed
Work location
New Delhi
PIN 110029
Period of work
730 days
Bid validity
120 days

Tender documents and BOQ

Notice inviting tender (NIT)

  • Engagement of Agency for Supply, Deployment, Commissioning, Operation and Maintenance of an Agentic AI Human like Tele- calling Solution

    Tendernotice_1.pdf

    672 KB

Work item documents

  • Engagement of Agency for Supply, Deployment, Commissioning, Operation and Maintenance of an Agentic AI Human like Tele- calling Solution

    Tender for AI Human Tele- calling Solution.pdf

    672 KB

How to download these files

CPPP ePublishing (central bodies) asks you to type a security code (CAPTCHA) for each file, so the downloads happen on the portal.

  1. Open Tenders by Organisation on CPPP ePublishing (central bodies).
  2. Click the number next to Petroleum and Natural Gas Regulatory Board.
  3. Find Tender ID 2026_PNGRB_851279_1 on that page (Ctrl+F, or "Find in page" on a phone) and click the tender's title.
  4. Click the file you need, type the characters shown, and it downloads.

Important dates

  1. Published

    16 Sept 2026, 11:00 am

  2. Documents available from

    16 Sept 2026, 11:00 am

  3. Clarifications open

    17 Sept 2026, 10:00 am

  4. Bid submission opens

    17 Sept 2026, 10:00 am

  5. Pre-bid meeting

    28 Sept 2026, 11:00 am

  6. Clarifications close

    7 Oct 2026, 10:00 am

  7. Documents available untilNext

    16 Oct 2026, 5:30 pm

  8. Bid submission closes

    16 Oct 2026, 5:30 pm

  9. Bid opening

    20 Oct 2026, 11:00 am

Tender inviting authority

Secretary, PNGRB

E-400, 4th Floor, Tower-E, World Trade Center, Nauroji Nagar, New Delhi - 110029

Pre-bid meeting

28 Sept 2026, 11:00 am

New Delhi, E-400, 4th Floor, Tower-E, World Trade Center, Nauroji Nagar, New Delhi - 110029

Everything published on the portalCovers, payment instruments, fee and EMD details, work item details and more

Basic Details

Organisation Chain
Petroleum and Natural Gas Regulatory Board
Tender Reference Number
PNGRB/Mon/7/AITeleCalling/2026
Tender ID
2026_PNGRB_851279_1
Withdrawal Allowed
Yes
Tender Type
Open Tender
Form Of Contract
Turn-key
Tender Category
Services
No. of Covers
2
General Technical Evaluation Allowed
No
ItemWise Technical Evaluation Allowed
No
Payment Mode
Offline
Is Multi Currency Allowed For BOQ
No
Is Multi Currency Allowed For Fee
No
Allow Two Stage Bidding
No

Payment Instruments

Offline

S.NoInstrument Type
1Bank Guarantee
2RTGS / ECS / NEFT
3As Per Tender Document

Covers InformationNo. Of Covers - 2

Cover NoCover TypeDescriptionDocument Type
1Fee/PreQual/TechnicalTender Document- Technical.pdf
2FinanceFinacial Bid Format.xls

Tender Fee DetailsTotal Fee in ₹ * - 5,000

Tender Fee in ₹
5,000
Fee Payable To
Petroleum and Natural Gas Regulatory Board
Fee Payable At
Petroleum and Natural Gas Regulatory Board
Tender Fee Exemption Allowed
Yes

EMD Fee Details

EMD Amount in ₹
0.00
EMD Exemption Allowed
No
EMD Fee Type
fixed

Work Item Details

Title
Engagement of Agency for Supply, Deployment, Commissioning, Operation and Maintenance of an Agentic AI Human like Tele- calling Solution
Work Description
Engagement of Agency for Supply, Deployment, Commissioning, Operation and Maintenance of an Agentic AI Human like Tele- calling Solution
NDA/Pre Qualification
As per tender Document
Tender Value in ₹
30,00,000
Product Category
Info. Tech. Services
Contract Type
Tender
Bid Validity(Days)
120
Period Of Work(Days)
730
Location
New Delhi
Pincode
110029
Pre Bid Meeting Place
New Delhi
Pre Bid Meeting Address
E-400, 4th Floor, Tower-E, World Trade Center, Nauroji Nagar, New Delhi - 110029
Pre Bid Meeting Date
28-Sep-2026 11:00 AM
Bid Opening Place
New Delhi
Should Allow NDA Tender
No
Allow Preferential Bidder
No

Critical Dates

Published Date
16-Sep-2026 11:00 AM
Bid Opening Date
20-Oct-2026 11:00 AM
Document Download / Sale Start Date
16-Sep-2026 11:00 AM
Document Download / Sale End Date
16-Oct-2026 05:30 PM
Clarification Start Date
17-Sep-2026 10:00 AM
Clarification End Date
07-Oct-2026 10:00 AM
Bid Submission Start Date
17-Sep-2026 10:00 AM
Bid Submission End Date
16-Oct-2026 05:30 PM

Collected from CPPP ePublishing (central bodies) on 10 Oct 2026, 3:58 pm IST.

See the full details with a free account

  • Fees, EMD and tender value in full
  • Tender documents and BOQ (2 files)
  • Important dates, the tendering authority and the pre-bid meeting
  • Everything published on the portal
Sign in

Takes a minute. The tender ID stays free for everyone.

How to bid

  1. 1Check the fees, EMD, dates and document list on this page to decide whether to bid.
  2. 2Download the tender documents and BOQ: open Tenders by Organisation on CPPP ePublishing (central bodies), click Petroleum and Natural Gas Regulatory Board and find Tender ID 2026_PNGRB_851279_1, then open it (each file asks for a CAPTCHA). Get any corrigenda too.
  3. 3Register on the portal as a bidder with a Class 3 Digital Signature Certificate (DSC), then upload your bid before the closing time.

New to bidding? Read How to apply for government tenders in India, step by step, How to register and bid on eprocure.gov.in and other NIC portals and How to fill the BOQ in an e-tender: item rate, percentage rate and common errors.

Get tenders like this every morning

New manpower & services tenders, by email each morning and in your account. One district is free; all of India from ₹299 a month.

Create free alertSee plans

Won a tender? Make GST bills and running bills, write letters on your letterhead and pay your workers, all in your account. See what's included

Similar live tenders

Manpower & Services in Central Govt
4 days left

Fri, 16 Oct, 5:30 pm

Documents