Manpower & Services Central GovtCentral eProcurement

117-ISW-2023/07102026

by Office of the CAG of India

EMD
₹5 lakh
Exemption allowed
Published
Wed, 7 Oct
5:30 pm
Bid submission closes
Tue, 20 Oct
5:00 pm· 10 days left
Bid opening
Wed, 21 Oct
5:00 pm

Tender details

Organisation: Office of the CAG of India › Information Systems HQ - CAG
Location: Central Delhi district, Central Government
Tender ID: 2026_CAG_929282_1
Reference no.: 117-ISW-2023/07102026
Category: Manpower & Services
Work description: RFP FOR SELECTION OF A SYSTEM INTEGRATOR FOR APPLICATION DESIGN, DEVELOPMENT, OPERATION and MAINTENANCE OF CUSTOM-BUILT AI BASED CAG ONLINE GRIEVANCE REDRESSAL MANAGEMENT SYSTEM COGRMS FOR COMPTROLLER AND AUDITOR GENERAL OF INDIA
Tender type: Open Tender
Tender category: Services · Info. Tech. Services
Form of contract: Item Rate
Fee and EMD payment: Offline
Source portal: Central Govt eProcurement (NIC)

Fees, EMD and value

Tender value: Not stated; See tender documents
EMD: ₹5,00,000; 5 lakh · Exemption allowed
Tender fee: No fee
Work location: 9, DDU Marg, Office of CAG of India, New Delhi; PIN 110002
Bid validity: 180 days

Tender documents and BOQ

Notice inviting tender (NIT)

Notice Inviting Tender
Tendernotice_1.pdf
324 KB

Work item documents

RFP
COGRMSRFP.pdf
21.4 MB
BOQBOQ
BOQ_976551.xls
395 KB

How to download these files

Central Govt eProcurement (NIC) asks you to type a security code (CAPTCHA) for each file, so the downloads happen on the portal.

Open Tenders by Organisation on Central Govt eProcurement (NIC).
Click the number next to Office of the CAG of India.
Find Tender ID 2026_CAG_929282_1 on that page (Ctrl+F, or "Find in page" on a phone) and click the tender's title.
Click the file you need, type the characters shown, and it downloads.

Important dates

Documents available from
7 Oct 2026, 6:00 pm
Published
7 Oct 2026, 6:16 pm
Bid submission opens
8 Oct 2026, 9:00 am
Documents available untilNext
20 Oct 2026, 5:00 pm
Bid submission closes
20 Oct 2026, 5:00 pm
Bid opening
21 Oct 2026, 5:00 pm

Tender inviting authority

Director IS

9, DDU Marg, Office of CAG of India, New Delhi

Everything published on the portalCovers, payment instruments, fee and EMD details, work item details and more

Basic Details

Organisation Chain: Office of the CAG of India||Information Systems HQ - CAG
Tender Reference Number: 117-ISW-2023/07102026
Tender ID: 2026_CAG_929282_1
Withdrawal Allowed: Yes
Tender Type: Open Tender
Form Of Contract: Item Rate
Tender Category: Services
No. of Covers: 2
General Technical Evaluation Allowed: No
ItemWise Technical Evaluation Allowed: No
Payment Mode: Offline
Is Multi Currency Allowed For BOQ: No
Is Multi Currency Allowed For Fee: No
Allow Two Stage Bidding: No

Payment Instruments

Offline

S.No	Instrument Type
1	Demand Draft
2	Bankers Cheque

Covers InformationNo. Of Covers - 2

Cover No	Cover Type	Description	Document Type
1	Fee/PreQual/Technical	EMD and pre-qualification	.pdf
		Technical proposal	.pdf
2	Finance	BOQ	.xls

Tender Fee DetailsTotal Fee in ₹ * - 0.00

Tender Fee in ₹: 0.00
Tender Fee Exemption Allowed: No

EMD Fee Details

EMD Amount in ₹: 5,00,000
EMD Exemption Allowed: Yes
EMD Fee Type: fixed
EMD Payable To: Payable To
EMD Payable At: Payable At

Work Item Details

Title: 117-ISW-2023/07102026
Work Description: RFP FOR SELECTION OF A SYSTEM INTEGRATOR FOR APPLICATION DESIGN, DEVELOPMENT, OPERATION and MAINTENANCE OF CUSTOM-BUILT AI BASED CAG ONLINE GRIEVANCE REDRESSAL MANAGEMENT SYSTEM COGRMS FOR COMPTROLLER AND AUDITOR GENERAL OF INDIA
NDA/Pre Qualification: Please refer Tender documents.
Product Category: Info. Tech. Services
Contract Type: Tender
Bid Validity(Days): 180
Location: 9, DDU Marg, Office of CAG of India, New Delhi
Pincode: 110002
Bid Opening Place: 9, DDU Marg, Office of CAG of India, New Delhi
Should Allow NDA Tender: No
Allow Preferential Bidder: No
Tenderer Class: As per Tender Document

Critical Dates

Published Date: 07-Oct-2026 06:16 PM
Bid Opening Date: 21-Oct-2026 05:00 PM
Document Download / Sale Start Date: 07-Oct-2026 06:00 PM
Document Download / Sale End Date: 20-Oct-2026 05:00 PM
Bid Submission Start Date: 08-Oct-2026 09:00 AM
Bid Submission End Date: 20-Oct-2026 05:00 PM

Collected from Central Govt eProcurement (NIC) on 7 Oct 2026, 6:16 pm IST.

See the full details with a free account

Fees, EMD and tender value in full
Tender documents and BOQ (3 files)
Important dates, the tendering authority and the pre-bid meeting
Everything published on the portal

Takes a minute. The tender ID stays free for everyone.

How to bid

1Check the fees, EMD, dates and document list on this page to decide whether to bid.
2Download the tender documents and BOQ: open Tenders by Organisation on Central Govt eProcurement (NIC), click Office of the CAG of India and find Tender ID 2026_CAG_929282_1, then open it (each file asks for a CAPTCHA). Get any corrigenda too.
3Register on the portal as a bidder with a Class 3 Digital Signature Certificate (DSC), then upload your bid before the closing time.

New to bidding? Read How to apply for government tenders in India, step by step, How to register and bid on eprocure.gov.in and other NIC portals and How to fill the BOQ in an e-tender: item rate, percentage rate and common errors.

Get tenders like this every morning

New manpower & services tenders, by email each morning and in your account. One district is free; all of India from ₹299 a month.

Create free alert See plans

Won a tender? Make GST bills and running bills, write letters on your letterhead and pay your workers, all in your account. See what's included

Similar live tenders

Manpower & Services in Central Govt

117-ISW-2023/07102026
Office of the CAG of India · Central Govt
10 days left
Tue, 20 Oct, 5:00 pm
10 days left
Tue, 20 Oct, 5:00 pm

10 days left

Tue, 20 Oct, 5:00 pm

Documents

Open this tender on Central eProcurement in one tap