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Rate Contract for the period of 2 years for appointing an agency for carrying out Call Center Centralized Operations for Pune for MNGL Customers in Pune, Nashik, Sindhudurg and Ramanagara GA.

by Maharashtra Natural Gas Ltd.

  1. Published

    Thu, 24 Sept

    3:00 pm

  2. Bid submission closes

    Mon, 5 Oct

    3:00 pm· 6 days left

  3. Bid opening

    Tue, 6 Oct

    4:00 pm

Fees, EMD and value

Tender value
Not stated
See tender documents
EMD
₹2,00,000
2 lakh · Exemption allowed
Tender fee
No fee
Work location
pune
PIN 411045
Period of work
730 days
Bid validity
120 days

Tender details

Organisation
Maharashtra Natural Gas Ltd. › Corporate Office Pune › Contracts and Procurement
Location
Central Government
Tender ID
2026_MNGL_292054_1
Reference no.
MNGL/CP/2026-27/115
Category
Manpower & Services
Tender type
Open Tender
Tender category
Services · Miscellaneous Services
Form of contract
Works
Fee and EMD payment
Online
Pre-qualification
AS PER TENDER
Source portal
Central PSU eTenders

Tender documents and BOQ

Notice inviting tender (NIT)

  • NOTICE INVITING TENDER

    Tendernotice_1.pdf

    182 KB

Work item documents

  • TENDER DOCUMENT

    Tender115.pdf

    927 KB

  • SCHEDULE OF RATEBOQ

    BOQ_340548.xls

    255 KB

Central PSU eTenders requires a security check (CAPTCHA) before each download, so the files themselves open there. Search for Tender ID 2026_MNGL_292054_1.

Download on portal

Important dates

  1. Published

    24 Sept 2026, 3:00 pm

  2. Documents available from

    24 Sept 2026, 3:00 pm

  3. Bid submission opens

    24 Sept 2026, 3:00 pm

  4. Documents available untilNext

    5 Oct 2026, 3:00 pm

  5. Bid submission closes

    5 Oct 2026, 3:00 pm

  6. Bid opening

    6 Oct 2026, 4:00 pm

Tender inviting authority

Manager

Pride Purple Coronet, 2nd Floor, Baner Road, Baner, Pune-411045

How to bid

  1. 1Check the fees, EMD, dates and document list on this page to decide whether to bid.
  2. 2Download the tender documents and BOQ from Central PSU eTenders (search for Tender ID 2026_MNGL_292054_1), along with any corrigenda.
  3. 3Register on the portal as a bidder with a Class 3 Digital Signature Certificate (DSC), then upload your bid before the closing time.
Everything published on the portalCovers, payment instruments, fee and EMD details, work item details and more

Basic Details

Organisation Chain
Maharashtra Natural Gas Ltd.||Corporate Office Pune||Contracts and Procurement
Tender Reference Number
MNGL/CP/2026-27/115
Tender ID
2026_MNGL_292054_1
Withdrawal Allowed
Yes
Tender Type
Open Tender
Form Of Contract
Works
Tender Category
Services
No. of Covers
2
General Technical Evaluation Allowed
No
ItemWise Technical Evaluation Allowed
No
Payment Mode
Online
Is Multi Currency Allowed For BOQ
No
Is Multi Currency Allowed For Fee
No
Allow Two Stage Bidding
No

Payment Instruments

Online Bankers

S.NoBank Name
1SBI Bank

Covers InformationNo. Of Covers - 2

Cover NoCover TypeDescriptionDocument Type
1Fee/PreQual/TechnicalCovering Letter for Bid.pdf
Duly Signed Annexure-I to IFB.pdf
Scanned copy of Bid Security /EMD.pdf
Documents for qualification of BEC -Technical.pdf
Documents for qualification of BEC -Financial.pdf
Line of credit for Negative or Less than Financial criteria of working capital.pdf
Duly filled forms and formats (F-1 TO F-10) as per tender.pdf
Power of Attorney in favour Of person (s) signing the bid.pdf
Dully Filled commercial Questionnaire/summary of agreed terms and conditions.pdf
Addendum, Corrigendum and Other Documents if any.pdf
Copy of GST certificate.pdf
Copy of PF /ESIC Registration Certificates.pdf
Duly Signed and stamped tender acceptance letter as Per Format.pdf
Undertaking for Procurement from a Bidder which shares a land border with India.pdf
2FinancePrice Schedule /Schedule of Rates (SOR) /BOQ.xls

Tender Fee DetailsTotal Fee in ₹ * - 0.00

Tender Fee in ₹
0.00
Tender Fee Exemption Allowed
No

EMD Fee Details

EMD Amount in ₹
2,00,000
EMD Exemption Allowed
Yes
EMD Fee Type
fixed

Work Item Details

Title
Rate Contract for the period of 2 years for appointing an agency for carrying out Call Center Centralized Operations for Pune for MNGL Customers in Pune, Nashik, Sindhudurg and Ramanagara GA.
Work Description
Rate Contract for the period of 2 years for appointing an agency for carrying out Call Center Centralized Operations for Pune for MNGL Customers in Pune, Nashik, Sindhudurg and Ramanagara GA.
NDA/Pre Qualification
AS PER TENDER
Product Category
Miscellaneous Services
Sub category
Call center
Contract Type
Tender
Bid Validity(Days)
120
Period Of Work(Days)
730
Location
pune
Pincode
411045
Bid Opening Place
pune
Should Allow NDA Tender
No
Allow Preferential Bidder
No
Tenderer Class
Not Applicable

Critical Dates

Published Date
24-Sep-2026 03:00 PM
Bid Opening Date
06-Oct-2026 04:00 PM
Document Download / Sale Start Date
24-Sep-2026 03:00 PM
Document Download / Sale End Date
05-Oct-2026 03:00 PM
Bid Submission Start Date
24-Sep-2026 03:00 PM
Bid Submission End Date
05-Oct-2026 03:00 PM

Collected from Central PSU eTenders on 28 Sept 2026, 12:52 am IST.

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