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Consultancy & Survey/Central Govt/CPSE eTenders

Survey on satisfaction level of customers onboarded using CKYC ID

by Reserve Bank Of India

  1. Published

    Tue, 29 Sept

    4:00 pm

  2. Bid submission closes

    Fri, 9 Oct

    12:00 pm· 8 days left

  3. Bid opening

    Mon, 12 Oct

    3:00 pm

Fees, EMD and value

Tender value
Not stated
See tender documents
EMD
₹54,000
Tender fee
No fee
Work location
India
PIN 400021
Period of work
30 days
Bid validity
90 days

Tender details

Organisation
Reserve Bank Of India › Department of Regulation - COD › Others
Location
Central Government
Tender ID
2026_RBI_292286_1
Reference no.
RBI/tender/survey/01
Category
Consultancy & Survey
Tender type
Limited
Tender category
Services · Survey and Investigation services
Form of contract
Fixed-rate
Fee and EMD payment
Offline
Source portal
Central PSU eTenders

Tender documents and BOQ

Notice inviting tender (NIT)

  • NIT

    Tendernotice_1.pdf

    113 KB

Work item documents

  • Tender document

    Tender_Document_Survey.pdf

    720 KB

  • Financial BidBOQ

    BOQ_340865.xls

    394 KB

How to download these files

Central PSU eTenders asks you to type a security code (CAPTCHA) for each file, so the downloads happen on the portal.

  1. Open Tenders by Organisation on Central PSU eTenders.
  2. Click the number next to Reserve Bank Of India.
  3. Find Tender ID 2026_RBI_292286_1 on that page (Ctrl+F, or "Find in page" on a phone) and click the tender's title.
  4. Click the file you need, type the characters shown, and it downloads.

Important dates

  1. Published

    29 Sept 2026, 4:00 pm

  2. Documents available from

    29 Sept 2026, 4:00 pm

  3. Bid submission opens

    29 Sept 2026, 5:00 pm

  4. Pre-bid meetingNext

    1 Oct 2026, 11:00 am

  5. Documents available until

    9 Oct 2026, 12:00 pm

  6. Bid submission closes

    9 Oct 2026, 12:00 pm

  7. Bid opening

    12 Oct 2026, 3:00 pm

Tender inviting authority

General manager

13th floor, nariman bhavan, Mumbai

Pre-bid meeting

1 Oct 2026, 11:00 am

Online - Webex

How to bid

  1. 1Check the fees, EMD, dates and document list on this page to decide whether to bid.
  2. 2Download the tender documents and BOQ: open Tenders by Organisation on Central PSU eTenders, click Reserve Bank Of India and find Tender ID 2026_RBI_292286_1, then open it (each file asks for a CAPTCHA). Get any corrigenda too.
  3. 3Register on the portal as a bidder with a Class 3 Digital Signature Certificate (DSC), then upload your bid before the closing time.

New to bidding? Read How to apply for government tenders in India, step by step, How to register and bid on eprocure.gov.in and other NIC portals and Digital signature (DSC) for e-tendering: which one you need.

Everything published on the portalCovers, payment instruments, fee and EMD details, work item details and more

Basic Details

Organisation Chain
Reserve Bank Of India||Department of Regulation - COD||Others
Tender Reference Number
RBI/tender/survey/01
Tender ID
2026_RBI_292286_1
Withdrawal Allowed
Yes
Tender Type
Limited
Form Of Contract
Fixed-rate
Tender Category
Services
No. of Covers
1
General Technical Evaluation Allowed
No
ItemWise Technical Evaluation Allowed
No
Payment Mode
Offline
Is Multi Currency Allowed For BOQ
No
Is Multi Currency Allowed For Fee
No
Allow Two Stage Bidding
No

Payment Instruments

Offline

S.NoInstrument Type
1Bank Guarantee
2NEFT

Covers InformationNo. Of Covers - 1

Cover NoCover TypeDescriptionDocument Type
1Fee/PreQual/Technical/FinanceFinancial Bid (BOQ).xls

Tender Fee DetailsTotal Fee in ₹ * - 0.00

Tender Fee in ₹
0.00
Tender Fee Exemption Allowed
No

EMD Fee Details

EMD Amount in ₹
54,000
EMD Exemption Allowed
No
EMD Fee Type
fixed
EMD Payable To
Reserve Bank Of India
EMD Payable At
Mumbai

Work Item Details

Title
Survey on satisfaction level of customers onboarded using CKYC ID
Work Description
Survey on satisfaction level of customers onboarded using CKYC ID
NDA/Pre Qualification
as per tender document
Product Category
Survey and Investigation services
Contract Type
Tender
Bid Validity(Days)
90
Period Of Work(Days)
30
Location
India
Pincode
400021
Pre Bid Meeting Place
Online - Webex
Pre Bid Meeting Date
01-Oct-2026 11:00 AM
Bid Opening Place
Nariman Bhavan
Should Allow NDA Tender
No
Allow Preferential Bidder
No
Tenderer Class
Not Applicable

Critical Dates

Published Date
29-Sep-2026 04:00 PM
Bid Opening Date
12-Oct-2026 03:00 PM
Document Download / Sale Start Date
29-Sep-2026 04:00 PM
Document Download / Sale End Date
09-Oct-2026 12:00 PM
Bid Submission Start Date
29-Sep-2026 05:00 PM
Bid Submission End Date
09-Oct-2026 12:00 PM

Collected from Central PSU eTenders on 29 Sept 2026, 6:16 pm IST.

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