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Manpower & Services/Central Govt/Indian Oil

Engagement of Technical Manpower under Facility Management Services FMS for 24 by 7 Operations and Monitoring for the Partner Experience Platform PEP for a Period of Three 3 Years

by IndianOil

Bid submission for this tender has closed. Similar live tenders are listed below.

  1. Published

    Tue, 8 Sept

    11:00 am

  2. Bid submission closes

    Tue, 29 Sept

    3:00 pm· Closed

  3. Bid opening

    Wed, 30 Sept

    3:00 pm

Fees, EMD and value

Tender value
Not stated
See tender documents
EMD
₹2,16,000
2.16 lakh · Exemption allowed
Tender fee
Not stated
Work location
IIPM,Gurugram
PIN 122001
Period of work
1095 days
Bid validity
120 days

Tender details

Organisation
IndianOil › Refineries › Refineries HQ › Materials
Location
Central Government
Tender ID
2026_REFHQ_191326_1
Reference no.
9003C26A10
Category
Manpower & Services
Tender type
Open Tender
Tender category
Services · IT Services
Form of contract
Tender cum Auction
Fee and EMD payment
Online
Source portal
Indian Oil eProcurement

Tender documents and BOQ

Notice inviting tender (NIT)

  • NIT

    Tendernotice_1.pdf

    779 KB

Pre-bid meeting documents

  • Pre bid clarifications

    tech_prebid_201628.pdf

    421 KB

Work item documents

  • Tender-Acceptance-Format

    Tender-Acceptance-Format.pdf

    84 KB

  • FAQs-IOCL-Online-EMD

    FAQs-IOCL-Online-EMD.pdf

    559 KB

  • Bidders_help_Document_for_Preferencial_ Bidding_20230207_v1

    Bidders_help_Document_for_Preferencial_Bidding_20230207_v1.pdf

    842 KB

  • Special Instructions to the Bidders

    Special_Instructions_to_the_Bidders_Version_5_dated_30_June_2025.pdf

    2.8 MB

  • Price BoQBOQ

    BOQ_201628.xls

    408 KB

  • Tender document

    Tenderdoc9003C26A10.pdf

    2.1 MB

  • Chapter 3 Checklist cum Annexures to AITB

    Annexures9003C26A10.xls

    167 KB

  • Chapter 4 SoW SLA and STC

    Chapter4SoWSLASTC.pdf

    1.5 MB

  • Chapter 5 GCC

    GCC_Conventional_2026_compressed.pdf

    5.7 MB

  • Chapter 6 PPE Guidelines

    PPE_Guidelines.pdf

    3.1 MB

  • PPP MII policy and proforma for undertaking

    PPPMIIrevised1edited.pdf

    3.6 MB

Indian Oil eProcurement requires a security check (CAPTCHA) before each download, so the files themselves open there. Search for Tender ID 2026_REFHQ_191326_1.

Download on portal

Important dates

  1. Published

    8 Sept 2026, 11:00 am

  2. Documents available from

    8 Sept 2026, 11:00 am

  3. Pre-bid meeting

    15 Sept 2026, 11:00 am

  4. Bid submission opens

    21 Sept 2026, 10:00 am

  5. Documents available until

    29 Sept 2026, 3:00 pm

  6. Bid submission closes

    29 Sept 2026, 3:00 pm

  7. Bid openingNext

    30 Sept 2026, 3:00 pm

Tender inviting authority

GM Materials

4th Floor, Core-2, Scope Complex, Lodhi Road, New Delhi

Pre-bid meeting

15 Sept 2026, 11:00 am

Virtual mode, Refer NIT for details

How to bid

  1. 1Check the fees, EMD, dates and document list on this page to decide whether to bid.
  2. 2Download the tender documents and BOQ from Indian Oil eProcurement (search for Tender ID 2026_REFHQ_191326_1), along with any corrigenda.
  3. 3Register on the portal as a bidder with a Class 3 Digital Signature Certificate (DSC), then upload your bid before the closing time.
Everything published on the portalCovers, payment instruments, fee and EMD details, work item details and more

Basic Details

Organisation Chain
IndianOil||Refineries||Refineries HQ||Materials
Tender Reference Number
9003C26A10
Tender ID
2026_REFHQ_191326_1
Withdrawal Allowed
Yes
Tender Type
Open Tender
Form Of Contract
Tender cum Auction
Tender Category
Services
No. of Covers
2
General Technical Evaluation Allowed
No
ItemWise Technical Evaluation Allowed
No
Payment Mode
Online
Is Multi Currency Allowed For BOQ
No
Is Multi Currency Allowed For Fee
No
Allow Two Stage Bidding
No

Payment Instruments

Online Bankers

S.NoBank Name
1Online Net Banking
2NEFT / RTGS

Covers InformationNo. Of Covers - 2

Cover NoCover TypeDescriptionDocument Type
1Fee/PreQual/TechnicalPoA,declaration of acceptance of tender as per Annexure-XVI to AITB,PF,PAN,ESI,GSTIN,COI doc.pdf
Scanned copies of work orders and completion certificates,documents of additional technical criteria.pdf
Scanned copies of audited balance sheets and profit loss account statements and other company docs.pdf
Duly filled annexures to AITB as per Checklist cum Annexures to AITB excel file.xls
2FinancePrice BoQ duly filled.xls

EMD Fee Details

EMD Amount in ₹
2,16,000
EMD Exemption Allowed
Yes
EMD Fee Type
fixed

Work Item Details

Title
Engagement of Technical Manpower under Facility Management Services FMS for 24 by 7 Operations and Monitoring for the Partner Experience Platform PEP for a Period of Three 3 Years
Work Description
Engagement of Technical Manpower under Facility Management Services FMS for 24 by 7 Operations and Monitoring for the Partner Experience Platform PEP for a Period of Three 3 Years
NDA/Pre Qualification
Please refer Tender documents.
Product Category
IT Services
Contract Type
Rate Contract
Bid Validity(Days)
120
Period Of Work(Days)
1095
Location
IIPM,Gurugram
Pincode
122001
Pre Bid Meeting Place
Virtual mode
Pre Bid Meeting Address
Refer NIT for details
Pre Bid Meeting Date
15-Sep-2026 11:00 AM
Bid Opening Place
Gurugram
Should Allow NDA Tender
No
Allow Preferential Bidder
Yes

Critical Dates

Published Date
08-Sep-2026 11:00 AM
Bid Opening Date
30-Sep-2026 03:00 PM
Document Download / Sale Start Date
08-Sep-2026 11:00 AM
Document Download / Sale End Date
29-Sep-2026 03:00 PM
Bid Submission Start Date
21-Sep-2026 10:00 AM
Bid Submission End Date
29-Sep-2026 03:00 PM

Collected from Indian Oil eProcurement on 29 Sept 2026, 12:16 am IST.

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